Microsoft reported that 8.5 million of its devices were impacted by the CrowdStrike outage that halted daily business operations last week.
A faulty software update by the cybersecurity firm caused system problems across industries such as media, airlines, and banks.
Microsoft Assures Customers After Global Outage
In a blog post, Microsoft announced that an estimated count of 8.5 million devices were identified to be affected by the outage. The tech giant assured that it only affected less than one percent of all Windows machines.
"While the percentage was small, the broad economic and societal impacts reflect the use of CrowdStrike by enterprises that run many critical services," Microsoft wrote.
The company also emphasized the significance of operating with a safe deployment and recovery process that can be utilized to quickly resolve such issues. Both Microsoft and CrowdStrike have been working closely to collect information and disseminate automatic and manual solutions for IT admins to recover the functions of the machines.
CrowdStrike Offers Assistance to Remaining Affected Systems
The cybersecurity firm updated that it is still testing new techniques that would accelerate the remediation for impacted systems. Customers are encouraged to stay alert for updates and instructions to fix their devices.
Last July 18, several Windows devices suddenly displayed a blue screen, indicating an internal error. The outage quickly dispersed in different countries, affecting big-time operations like airlines.
CrowdStrike acknowledged the issue and revealed that it was not caused by a cyberattack. The outage was due to a defect in a Falcon content update for Windows and did not affect Mac and Linux hosts.
As of writing, both companies have issued a list of alternative solutions that IT admins could easily follow. Device-specific recovery processes were also released to assist still-impacted devices.
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