Working as a retail banking technology expert and product leader in the financial service industry for the last ten years, Karthik Venkatasubramanian has ushered the industry into uncharted territory time and time again. He's seen the banking industry change its approaches to evolve as customer-centric service providers and reduce costs through the use of leading technologies. Driven by ever-changing and fast-paced work environments, Karthik takes on product management that is daunting, delivers flawless results, and continues pushing forward with every new technological advancement. Currently focused on retail banking product innovations, Karthik has spent his entire career introducing new technologies to a wide range of banking customers.
In today's world, people want accuracy and efficiency at a level that is only possible with technology. In order to process banking transactions quickly behind the scenes, offer insights about how to move forward, and provide updates to the customer, providers need to employ tools and technologies that enable these functions. Unfortunately, the process of moving to a new system can be tedious and costly, and there are high rates of failure without proper leadership.
Karthik is an expert at the digitalization of core banking platforms, the digital enablement of customer interactions, boosting analytical capabilities, enabling cloud functionality, and offering innovation in a notoriously challenging industry. Though some projects require a combination of these focus areas while others only need one or two, Karthik's ability to adapt a solution to fit business needs keeps projects agile, effective, and affordable.
Karthik's track record of leading the transformation of retail banking products and modernizing organizations from the bottom up speaks for itself. He successfully proposed a product migration strategy that would move one organization to an updated system without compromising the critical production environment needed to keep operations moving. His innovative approach saved the client $3 million annually in system maintenance.
Acting as the foundation for all banking product innovation, getting the core platform approach right is pivotal to enabling technological solutions for all financial service providers. It's not uncommon to see old, legacy systems that struggle to process the sheer amount of data providers have access to today. These systems can lead to data corruption, inaccurate claims processing, and an overall lack of downstream analytics. Much of Karthik's career has been spent implementing new core banking suite products, migrating data, and boosting technological functionality that revolutionizes retail banking business practices.
Today, Karthik works as a Product Leader at PNC, where he advances retail banking product solutions, works with clients to achieve their goals, and refines CGI practice as needed. Product leaders are often looked at as purely technical resources, and while the role requires a large technical skill set, Karthik is evidence that product leaders do so much more. They are business consultants who help bring organizational goals to life using technology. In today's landscape, organizations will need to adopt cutting-edge technologies and tools, but the right infrastructure must be in place before creative and innovative solutions can be brought to life.
A natural leader, Karthik takes time to understand each unique product before diving in. His product transformation outcomes have an impressive rate of success, and multiple clients have awarded him Bravo Awards to thank him for his business-altering efforts. Karthik illustrates what it looks like to move the needle without losing sight of what's most important: the people behind it all.
