Personal and Commercial Insurance is a complex yet necessary industry; it offers coverage in the case of injury or damage to clients, ranging from commercial to property settings. For one technologically focused insurance expert named Zeeshan Ahmed, helping personal and commercial insurers up-level their offerings and compete in a shifting environment is his specialty. Currently focused on Commercial and personal insurance, Zeeshan Ahmed has spent his entire career introducing new technologies to a wide range of providers.
Covering five different initiative focuses, Zeeshan Ahmed is an expert at the digitalization of core platforms, the digital enablement of customer interactions, boosting analytical capabilities, enabling cloud functionality, and offering innovation in a notoriously challenging industry. Though some projects require a combination of these focus areas while others only need one or two, Zeeshan Ahmed's ability to adapt a solution to fit business needs keeps projects agile, effective, and affordable.
Building on core platforms, Zeeshan Ahmed employs technology and quality engineering to streamline customer interactions and make them more comparable to some of the best customer service offerings that exist. Insurance processes, including making a claim or simply updating a policy, are known for being difficult to navigate, but with tools like chatbots, automated claims processing, and even artificial intelligence, customers can get top-notch service in even the most challenging situations.
Acting as the foundation for all further innovation, getting the core platform approach right is pivotal to enabling technological solutions for all insurance providers. It's not uncommon to see old, legacy systems that struggle to process the sheer amount of data providers have access to today. These systems can lead to data corruption, inaccurate claims processing, and an overall lack of downstream analytics. Much of Zeeshan Ahmed's career has been spent implementing new core systems, migrating data, and boosting technological functionality that revolutionizes insurance business practices. In one migration project, he saved his client nearly $3 million every year just by getting the core platform where it needed to be.
From a place of data maintenance, enabling cloud technologies is another challenge many insurance providers face. Zeeshan Ahmed is a cloud transformation expert; by moving from on-premises setups to cloud-based solutions, he saves them money, ensures data security and integrity, and reduces maintenance costs, directly impacting premiums end customers pay at the end of the day.
Throughout his last five years of career, Zeeshan Ahmed has been thrown into different insurance settings, worked with countless clients, and provided customized solutions to meaty business challenges. He lets the tools and technologies shine while helping his customers learn how to utilize them, embrace change, and adopt a continuous-learning mentality. In each role and with each individual project, Zeeshan Ahmed leaves a lasting legacy, reminding his clients of their own capabilities and inspiring them about what is yet to come in the insurance industry.
