The new Samsung Galaxy Note 7 is just released, but it is now experiencing a handful of criticisms from the users. One of it is the noticed scuffing under the glass as well as separation issues on the screen.
It is also reported that one of the delivered units has a loose button. It was then sent back to the store. According to the unfortunate buyer of Samsung's new device, he has researched other threads on the internet to find similar experiences.
Samsung has been known to have a series of quality control issues. One of it is the S Pen that is featured on the Galaxy Note 5 where if it was placed incorrectly, it would be stuck inside the phone.
After various complaints regarding the issue, Samsung released an improved version which does not enable the S Pen to be stuck inside. However, this is not enough to stop the worries for the Note 7.
It is truly a big disappointment that some obvious quality control issues are still present, knowing that the unit costs $850 to $900, in addition to being a flagship of known phone manufacturer Samsung. The journey does not yet end for Samsung as there are still lots of room to make up for the problems that its phones, especially the new Galaxy Not 7 are currently experiencing.
Samsung is a company that has a reputation of moving beyond the criticisms and making up for it. Hopefully, this time, it does improve.
The Galaxy Note 7 is a living testament of how innovative and competitive Samsung phones are. But if these quality control issues still prevail in the near future, it is very sure that Apple will overtake Samsung and deal a disastrous blow to its reputation.
