The controversial global stop on Samsung's Galaxy Note 7 has the world disappointed with the tech giant's new flagship device. After several reports of the device exploding and catching fire, a hard-hitting recall has been sent out to all those who have purchased the latest model. This has cost the company a substantial loss of $17 billion dollars in their sales revenue.
Since the product is now categorized as forbidden hazardous material, Samsung exchange booths are now available in high-traffic terminals for the company's new airport exchange program. This allows Galaxy Note 7 users to trade their phones preceding a flight.
This effort is made to address concerns of Samsung Galaxy Note 7 users who are not aware of the ban or who haven't found the time to return it or have it replaced. This way, there will be no delays or troubles for passengers with the possession of the phone.
CNET reports that the new Samsung Exchange Booths will be set up in Sydney Airport (Kingsford Smith), Brisbane Airport, Melbourne Airport (Tullamarine), Adelaide Airport, Gold Coast Airport, Perth Airport and Canberra Airport. These booths will be open from 6AM to 8PM local time. Samsung says that these booths will soon be available in different airports around the world soon.
As for those residing in the United States, customers can have their phones turned in and replaced with a new one. Top leading carriers like AT&T, T-Mobile, Verizon Wireless, Sprint, US Cellular and Best Buy are accommodating replacements and have their own process of handling the said device.
Since Samsung is still a top leading brand, they won't let their customers walk away with a sore heart. They put up an incentive of getting a $25 store credit for those who'd be replacing their Samsung Galaxy Note 7 with another Samsung phone.
