Samsung insists that its Galaxy S7 is safe and doesn't catch fire.
Reports are coming in that the some S7 devices have been catching fire but Samsung vehemently denied that the problems are related to the batteries.
One incident involves an S& bursting into flames while in the pocket of the owner. The owner suffered second- and third-degree burns and is planning to sue the company. Another incident was relayed by someone working for a large U.S. carrier who claims a customer complained about an S7 Edge catching fire.
The Galaxy Note 7 debacle is still fresh in everyone's minds and surely, Samsung just want to forget and move on. But there seems to be a curse of the 7s for the Korean tech giant.
Samsung released a press statement to answer the allegations.
"Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident."
Forbes reports that the company's third quarter profits decreased by 30 percent after the controversy with the Note 7. This move to quell rumors concerning the S7 is one way of saving the company from further embarrassment and to keep customers at peace.
To be fair, only a handful of cases have been reported. The S7 devices have been available since March of this year. If there really was an issue with the phones, then there should be more than a few incidents.
After the Note 7 disaster, Samsung integrated some of the good features of the doomed smartphone into the Galaxy S7 and S7 Edge. If the rumors of the device catching fire are proven true, then the S7 must have gotten more than just the Note 7's good traits.
