Apple Card Users Beware: You Might Not Be Able To See Your Wallet App Transactions

Apple Card promotional picture
Apple / Screenshot taken from the Apple Card page on Apple's website

Apple Card users could experience difficulties viewing the transactions they made over the last few days.

A recent Apple System Status update mentioned that some Apple Card users had experienced delays in receiving transaction notifications made with their cards.

Apple may have already resolved the issue, but Apple Card users could have difficulty viewing their transactions.

Apple Wallet Issue Details

According to a recent Apple Insider article, Redditors first reported the issue in a thread on the r/AppleCard subreddit.

The thread revealed that users could not view the transactions they made using their Apple Card since iOS update 15.5 was released. The thread's original poster mentioned that they even wiped their iOS devices and set them up as new to fix the problem, only to be met with the same problem.

Oddly enough, the original poster claimed that they could see their balance updates on their Apple Wallet app properly despite being unable to see their transactions.

Macrumors mentioned in its article that Apple's Wallet app usually displays the last ten transactions a user makes with their Apple Card or any card added to the Wallet app for use with Apple Pay.

Reddit users speculated that the issue might have been caused by iOS update 15.5 itself.

According to a recent Apple Insider article, the 15.5 update may be the root cause of the issue as it updated Apple Pay with a new fraud prevention feature for Visa-based cards connected to Apple Wallet. This update may have negatively affected the app, preventing it from displaying a user's last ten transactions.

However, the problem may have been caused by a server issue rather than a bug in iOS update 15.5.

After factory resetting their iOS devices and setting them up as new devices, the original poster of the Reddit thread concluded that the issue might have been caused by something affecting Apple's servers.

9to5Mac mentioned in its article that the problem was present even before iOS update 15.5 came along, with its writer, Felipe Esposito, experiencing the issue firsthand prior to the latest iOS update's release.

This line of thought led Esposito to believe that the issue is on Apple's side of the court and not a software bug from updating to iOS 15.5, as many Redditors in the thread believe.

Apple's Response

Although the Cupertino-based company didn't address the issue Apple Card users were experiencing directly; it did fix it quietly.

Apple updated its System Status page to it stating it had resolved the issue.

According to Apple's System Status page, the company mentioned that the problem lasted from May 16 at 11 AM to May 18 at 3:00 AM.

Macrumors advises people that are still experiencing difficulties viewing their recent transactions made with Apple Card or cards connected to Apple Pay to force quitting the Wallet app and re-launch it on an iPhone.

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