Dropbox Ends Unlimited Storage Offer Due to Abusive Users

Dropbox Inc. made a decision to cut its unlimited storage service after cases of usage abuse for cryptocurrency and Chia mining.

Dropbox Advanced Puts Storage Limit

According to Dropbox, the company saw a surge in customers using massive amounts of storage. They were able to identify that some clients were using the storage for crypto mining, re-selling the cloud service, and more.

"We've observed that customers like these frequently consume thousands of times more storage than our genuine business customers, which risks creating an unreliable experience for all of our customers," Dropbox explained on a blog post.

As a result, customers with Dropbox Advance plan with three active licenses will receive 15TB of shareable storage space. Meanwhile, every additional active license will receive 5TB storage.

On the other hand, customers that consume less than 35TB of storage per license, will be able to keep the total amount of the current storage. An inclusion of 5TB credit of pooled storage for five years with no additional charge will be added.

Dropbox Offers New Storage Plans

Dropbox revealed that only one percent of their customers are using 35TB or more of storage per license. The company is offering an additional 5TB credit of pooled storage for one year at no additional charge. Also, the company assured that they will reach out to these customers to fully discuss the other available options that will suit the business and organizations in need.

Customers who are in need of additional space will have to purchase a storage add-ons of 1TB starting September 18 (new customers) and November 1 (existing customers). The price will start at $10 per month and $8 per annum.

The new policy will start rolling out by November 1 with 30 days notice prior to the migration date.