Samsung announced a significant expansion to its self-repair program which now includes around 50 models, and product categories, including foldable phones.
The self-repair program was first launched by Samsung in 2022 as an effort to extend the lifespan of the customers' devices.
Samsung Self-Repair Program Extends to Other Galaxy Devices
Starting this month, 14 Galaxy smartphones, tablets, and PC models are now part of the self-repair program. This includes the Galaxy S23 series, Galaxy Z Fold 5, Galaxy Z Flip 5, Galaxy Tab S9 series, and the Galaxy Book2 series.
The program is part of the long-standing partnership with Encompass Supply Chain Solutions which provides the company the replacement parts and supply chain solutions for the devices. Samsung also assured that more devices will be added over time as the program matures.
"We know that consumers want reliable and convenient repair options to keep their devices up and running. This expansion is one more way Samsung is showing its continued commitment to provide our customers with choice," VP of customer care at Samsung Electronics America, Mark Williams, stated.
Samsung Adds Home Entertainment Products to Self-Repair Program
Aside from the Galaxy devices, Samsung also revealed that the program is now available to 20 visual display products such as the Freestyle 2nd Gen projector.
TVs, monitors, and select 2023 soundbars are now part of the program as well, allowing customers to have access to genuine parts, tools, and step-by-step instructions. Users can fix the picture, power, Wi-Fi connection, and remote control for select devices.
The low-cost tool kits can be bought as bundles with parts or separately if they will be used for various device repairs.
"For those who want to take repair into their own hands, we're supplying them with more options for a wider array of products to extend the life of the products they love," Williams added.
