Tesla can't seem to catch a break ever since the Cybertruck was first released. From accelerator pedal issues to not working at all after a car wash, another potential defect is the last thing the EV giant needs, but that seems to be what's happening.
Brand New Cybertruck Leaks Coolant
An electric car can go at least 150,000 miles before it starts to show signs of wear, but a Cybertruck owner finds his newly picked-up Cybertruck leaking coolant after driving it for 35 miles. What's worse is that Tesla wasn't going to do anything if the issue was not raised publicly.
One of the potential causes of the leak might've been the driver hitting something on the road, but the coolant did not start leaking until after @JonesJason74, who detailed the incident on X, parked the EV at a Supercharging station, as reported by Gizmodo.
Naturally, the driver called Tesla service to resolve the issue, but the employee simply told him that the warranty does not cover coolant leaks, even though the vehicle has not exceeded the warranty period of four years or has driven 50,000 miles.
Failing to get help from the service representative, @JonesJason74 brought the issue to the big man himself, Tesla CEO Elon Musk. It was the next best thing given that the tech billionaire owned the platform and is known to be an active user.
It appears that reaching out online worked as the company ended up sending a tow truck. In an update, the driver said that Tesla "went above and beyond" to fix his Cybertruck and managed to get it back by afternoon.
Not only was the car fixed, but the company also detailed it. @JonesJason74 didn't have to pay a cent since the service was supposedly covered by the warranty. It was a good outcome for the buyer, but it shouldn't have happened in the first place.
@elonmusk Broke down 35 miles from delivery @Tesla Pensacola with my new CyberBeast. Called Tesla service and the rep told me Tesla doesn't cover coolant leaks. They did end up sending a tow truck. No delivery experience at all and the truck was very dirty at pick up. pic.twitter.com/LAKkkMxB8B
— Jason Jones (@JonesJason74) May 9, 2024
For one, the EV was barely even used when the leak occurred, yet the initial response from the representative was that the warranty did not cover it. Cybertruck owners shouldn't have to resort to asking for help on social media to receive the assistance they were already entitled to.
Other Issues from the Cybertruck
Even after the Cybertruck model saw several delays in its release, the EV still appears to be half-baked. Many issues have been brought up ever since it was released in November 2023, and that does not bode well for the company given its current financial troubles.
Tesla already recalled almost 4,000 Cybertrucks after it was found to have faulty accelerator pedals, which had the tendency to be dislodged when heavy force is applied. It would remain pushed down, which increases its chances of collisions.
There is even a case where the Cybertruck stopped working for hours after the truck went through a car wash. For a price of $81,895 to $101,985, customers shouldn't have to worry if the next wash would cause the truck to stop working.
