In today's world, people want accuracy and efficiency at a level that is only possible with technology. In order to process banking transactions quickly behind the scenes, offer insights about how to move forward, and provide updates to the customer, providers need to employ tools and technologies that enable these functions. Unfortunately, the process of moving to a new system can be tedious and costly, and there are high rates of failure without proper leadership.
Nandini Waman Kawale's track record of leading transformation retail banking products and modernizing organizations from the bottom-up speaks for itself. She successfully proposed a cloud strategy that would move one organization to an updated system without compromising the current system that is needed to keep operations moving. Her innovative approach saved the client $1 million annually in system maintenance.
A natural leader, Nandini takes time to understand each unique product before diving in. Her product transformation outcomes have an impressive rate of success, and multiple clients have been awarded to thank for her business-altering efforts. Nandini illustrates what it looks like to move the needle without losing sight of what's most important: the people behind it all.
It's not uncommon to see old, legacy systems that struggle to process the sheer amount of data providers have access to today. These systems can lead to data corruption, inaccurate claims processing, and an overall lack of downstream analytics. Much of Nandini's career has been spent implementing new core banking suite products, migrating data, and boosting technological functionality that revolutionizes retail banking business practices.
Today, Nandini works as a Product Architect Leader at Citizens, where she advances retail banking product solutions, works with clients to achieve their goals, and refines Citizen's practice as needed. Product leaders are often looked at as purely technical resources, and while the role requires a large technical skill set, Nandini is evidence that product leaders do so much more. They are business consultants who help bring organizational goals to life using technology. In today's landscape, organizations will need to adopt cutting-edge technologies and tools, but the right infrastructure must be in place before creative and innovative solutions can be brought to life.
