Samsung Electronics announced a global replacement program for the Galaxy Note 7 over a week ago due to its battery cell isue.
The CPSC Recalls Galaxy Note 7
The U.S. Consumer Product Safety Comission is charged with protecting the public from harmfully defective consumer products under the agency's jurisdiction and they just deemed it necessary to finally recall all Samsung Galaxy Note 7 in an announcement they released on Thursday.
At about 1 million units of the smartphone were sold and are being recalled due to fire hazards. The lithium-ion battery can overheat and catch fire, allegedly during or after charging, posing serious injuries to consumers. Cases have piled up and it went as far as the smarphones getting banned from being used on some airlines.
Samsung said that replacement devices should be available at most of the retail locations no later than September 21. About 97 percent of all the Samsung Galaxy Note 7 sold before September 15, 2016 should be available for recall.
Samsung has recieved 92 reports in the U.S. of batteries overheating,which includes 26 reports of burns and 55 reports of property damage,and including fires in cars and a garage. People are also advised to report to CPSC or Samsung if they are seeing any signs of charring or overheating on their phones.
Consumers also have the option to exchange their current Note 7 and any of its accessories for a Galaxy S7 or Galaxy S7 Edge, price difference refund included.
Samsung's Galaxy Note 7 Replacement Program
If you bought a Samsung Galaxy Note 7 before September 15, you can contact the wireless carrier or retail outlet where you purchased your device, or you can head straight to Samsung's Website to get a replacement, a refund or a new Galaxy Note 7 with safe battery free of charge.
Samsung put up an updated advisory where you can read the Mechanics of how you can have your unit replaced, or refunded.
