Samsung continues to have issues with the Galaxy Note 7 though it has initiated an exchange program to replace sold units with new ones. It now reports that half of the units sold in the United States have already been exchanged and replaced by their owners.
According to Phone Arena Samsung has recalled over 2.5 million units of the smartphone worldwide. About 1 million of those units have been sold in the United States. Out of those, 500,000 are said to have been exchanged and replaced already. Samsung also says that many of the owners have opted to get the new Galaxy Note 7 units that have a much safer battery.
The replacement Galaxy Note 7 units have been available since September 21, as Engadget reports. The new units have batteries that come from a different supplier than the first units that were sold. The new Galaxy Note 7 has green battery indicators. Those who want to know if they have the new unit should check on the battery indicator color.
While the recall program seems to be going well in the U.S. Samsung has not disclosed yet how the program is going in other countries. Samsung is still encouraging owners who have bought the Galaxy Note 7 before the recall notice to return their units and exchange it for a new one. Though the recall has been successful so far there are still a large number of owners who have not exchanged the units.
Those who still have not exchanged their units run the risk of having accidents happening. This has been the case in Florida when a Galaxy Note 7 allegedly exploded while being charged in the vehicle. An investigation is still ongoing about the incident.
For those who have not exchanged their Galaxy Note 7 units yet, Samsung has put out an app which limits charging to only 60 percent. This is to prevent the battery from overcharging, which leads to overheating and a potential for it to explode.
