When reports first came out that units of Samsung's newest flagship - the Galaxy Note 7 - were exploding, the world kept a close eye to see how the company would turn things around. There was a lot of pressure to quickly replace the risky units and it was able to do some in a few weeks. However, things seem to continue going downhill as even the replacement units are going up in flames.
The Verge spoke with the owner of the fifth replacement unit that caught fire, who was in a restaurant with his wife and their daughter when the incident occurred. Fortunately, the Galaxy Note 7 was just on the table when it happened and was not in the hands of the little girl or her parents. Their story was already the fifth report to make headlines in a week.
Ars Technica, on the other hand, has already reported on seven cases, the worst of which took place in Kentucky. The explosion happened at 4am, which caused plenty of smoke to fill a man's bedroom. In the end, the man was brought to the hospital because he started to vomit from all the fumes he had inhaled.
Samsung released a statement on October 7, where it stated how it understood why consumers and carriers are expressing their concerns. "If we conclude a safety issue exists, we will work with the [Consumer Product Safety Commission]," it said. "[And will] take immediate steps to address the situation."
Evidently, the risk of using the device has not been exterminated. As such, AT&T is cutting off its losses now and has already stopped selling the phones completely. Other carriers like T-Mobile have also stopped selling the device. In Korea, Yonhap News Agency has stopped production of the unit.
Meanwhile, the US Consumer Product Safety Commission has already begun its own investigation. According to the agency, it is already "moving expeditiously" to find the cause. However, it also admits that even its actions might not result in a conclusion before more reports are filed.
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