Over 527 South Koreans who bought the Samsung Galaxy Note 7 wants more compensation from the fire-prone device. Rumors then started flying that Samsung will likely give the previous owners of the Samsung Galaxy Note 7, Galaxy S7 and S7 Edge the new Samsung Galaxy S8.
According to a written article at Yahoo, in South Korea, a group of 527 South Koreans who bought the infamous Note 7 filed a demand against Samsung to compensate them for the costs to visit shops to exchange their phones, for the hours they had to wait while transferring data and for the psychological harm using a hazardous product. The group is said to be seeking 500,000 won ($442) compensation per person.
One of the people who filed the case recalls how he lost thousands of pictures from a family vacation. Another one recalls of how he had to spend nearly $100 on gas and highway tolls just to return the Galaxy Note 7 after the first recall. He also stated that he had to drive 300 kilometers from his home in Cheonan to Busan, where he had bought the Galaxy Note 7.
Though such situations were experienced by the victims, sadly, South Korean courts do not award punitive damages. But it is reported that Samsung has prepared alternative plans to compensate the victims.
Samsung earlier offered 30,000 won ($26) worth of coupons to all Note 7 users and 70,000 won ($62) worth of coupons for those who want to switch to other Samsung phones. But according to another source, Sam Mobile, a new compensation program will be launched. This program is said to give the previous owners of the Samsung Galaxy Note 7, Galaxy S7 and Galaxy S7 Edge the Samsung Galaxy S8.
Now, about that rumor, not everyone is happy about that. First and foremost, the people in South Korea were not asking for an S8, let alone another Samsung product. What they were asking is 500,000 won ($442) to compensate for the struggles they had to endure.
Now with that in mind, how long will it take for the S8 to be released? And plus, what will be the public's reaction for the S8?
If a company created a product that has cause harm or in any way poses a threat to the owner and his/her loved ones, there is a very high chance that the owner will not accept a new product given by the same company. There is already that fear imprinted in the mind of the owners which the company will have to erase, and it will also take time for them to win back the trust they lost.
Even if the rumor of the S8 is true, it will still be a tough battle for Samsung. And plus, if their plan fails, they will stop producing phones for a while or maybe change their brand name.
