Let's just say it hasn't been the best of starts for Windows 8. Microsoft's latest operating system is a total revamp compared to previous iterations like Vista and XP, but it hasn't been greeted with the warmest of receptions by consumers or even hardware makers.
According to Microsoft, though, the blame falls squarely on the shoulders of computer makers. The company reportedly offered PC manufacturers detailed instructions on what kind of hardware would be necessary to show off Windows 8's unique abilities, specifically emphasizing the need for products incorporating touch-based interfaces. The Redmond-based company asked computer makers to offer a mixed line-up of high-end Ultrabooks and tablet hybrids, as well as low-end notebooks.
Needless to say, PC makers didn't do that, and Microsoft says it's their fault the operating system sputtered on arrival.
"Microsoft is very frustrated with major OEMs who didn't build nearly enough touch systems and are now struggling to find parts and ramp up. Microsoft says they provided very specific guidance on what to build," said The Register's anonymous source.
For their part, computer companies are not accepting Microsoft's analysis of the situation. They claim that most Windows 8 customers actually settled with more budget-conscious options over Ultrabooks and tablets, and if they did what Microsoft suggested they'd be stuck with a backlog of unsold, premium-priced computers.
"There was a big debate [with Microsoft], and we said: 'It's not like that.' We couldn't afford to make lots of product, lots of high-priced touch. We found people would look at nice high-end products and buy £299 devices instead," said another Register source.
According to the same source, Microsoft is presenting its argument privately to PC makers with PowerPoint presentations.
Additionally, PC manufacturers also blame Microsoft's Surface RT tablet for creating confusion among consumers. It's been well established that people find it hard to tell the difference between the mobile version Windows RT and the full-featured Windows 8, and the mix-up has harmed both Microsoft and its hardware partners.
Since Windows 8's debut in October, PC sales actually declined 13 percent over the previous year.
Microsoft recently announced a Feb. 9 launch of its Surface Pro tablet, and is prepping a relaunch of sorts for Windows 8 in general when it's released.
