Samsung’s problem with burning smartphones may be far from over even after an expensive recall of their Galaxy Note 7. According to the Canadian newspaper, The Winnipeg Sun, a 34-year-old man suffered second- and third-degree burns to his hands after another Samsung model exploded. Amarjit Mann was driving with his smartphone in his pocket when he began to feel “warmness.”
Samsung Galaxy S7 Explosion
While driving his car, Amarjit Mann feels an unexpected warmness on his pocket with his Samsung Galaxy S7 in it. “I took it out and had it in my hands and it exploded right away,” Mann recalled during an interview at Seven Oaks Hospital. “When you see smoke, I was shocked. You cannot expect this thing. It was like a nightmare.”
According to App Advice, Mann said there was a little steam at first which hit his hand, then a blast and what seemed like firecrackers going off. He said one of those fire flashes hit him on the cheek just below his eye. “Imagine if the phone was (at my ear); my whole face would’ve burnt,” he said.
Mann said he wants to pursue a lawsuit for pain — “I never had such a bad (burn) in my life” — and possibly lost wages. The mechanic was told his hands would take eight to nine days to heal. “People need to be aware of this. It’s like a bomb you can carry.” As far as a replacement phone goes, Mann said to Winnipeg Sun that Samsung was his favorite brand of smartphone and he’s not an iPhone guy so, “Let’s see. LG, maybe?” he said.
Samsung Response To The Incident
The phone that exploded was purchased about six months ago for roughly $1,000. Mann's carrier told him to contact Samsung directly, which he says that he will do. As reported by Fortune, Samsung Galaxy S7 is the company’s highest-end handset. It was released earlier this year and months before the Galaxy Note 7, comes with high-end processor and graphics performance and costs several hundred dollars.
“We are unable to comment on any alleged incident without having an opportunity to obtain and analyze the product,” a Samsung spokesperson told Fortune in a statement. “Customer safety remains our highest priority and we remain committed to working with any customer who has experienced an issue with a Samsung product in order to address the customer’s concerns. The issues with the Galaxy Note7 are isolated to that model.”
