The PS4 Pro is supposed to be a fine beast of a game console. However, a lot of users have been complaining about a lot of issues, one of which is no image appear on TV even when the sound is on. Here's how to set up your PS4 Pro properly and enjoy your 4K gaming experience.
Check Your HDMI Cord
4K displays have no problem even when using HDMI cords. However, you have to make sure that the cords are "Premium Certified." Moreover, some long cords can experience loss of signal so that might be a problem. It's much better, therefore, to use a shorter cord.
Check Your HDMI Port
Although there are a lot of 4K TVs, not a lot of them support 4K HDR. Check your TV manual if it has this kind of support and which port you're supposed to plug your PS4 Pro. If you are using a set-top box, make sure it's 4K HDR compliant.
After that, check your HDMI port if it's switched to HDR mode. However, the name for this is different in each brand. For example, Samsung calls this mode as HDMI UHD color, Vizio calls it HDMI Color Subsampling, and LG calls it Deep Color.
Check Your TV Firmware
Although some televisions advertised themselves as 4K HDR ready, they are not until you update the firmware booting the TV set for the first time.
Check Your Games
Make sure that your games, as well as your PS4 Pro console, is updated. It has received an update on day one and has messed up everything. Also check if your games are actually HDR or 4K compatible.
Check Your HDMI/Splitter
A lot of streamers and other gamers run through their PS4 consoles through an HDMI hub or splitter. Both of these need to comply to the 4K HDR standards so that it can pass through the PS4 Pro signal successfully.
