It's only been a few days since T-Mobile started rolling out a software update to its HTC One subscribers, but reports suggest that the update brings along some problems. However, T-Mobile is swift enough to roll out a fix to the problems.
T-Mobile confirmed on its support page that it started rolling out a software update to HTC One users on July 22. The update is expected to bring enhancements to the handset but it's not the latest version of Android. Many customers were likely waiting for Android 4.2.2 Jelly Bean, but the latest software update was still based on Android 4.1.2 Jelly Bean.
According to the changelog, HTC One users will find notable software stability improvements along with LTE connectivity and reception enhancements after the software update. The changelog also stated that the software update will bring along processor improvements.
However, it seems that the software update wiped out the video HDR camera settings from the handset.
"Received the latest update last night and noticed that the hdr Option was missing," complained a user on Android Central's forum.
"A recent software update for the HTC One on T-Mobile USA provides a number of software fixes but it also inadvertently removes HDR mode from the camera settings. HTC is aware of this issue and will be pushing out a fix for impacted customers as soon as possible," acknowledged the company (via the Android Central forum).
It seems that HTC and T-Mobile have swiftly resolved the issue as a new Android Central report reveals that users have already started to receive a fix on their handset.
Software updates are supposed to bring enhancements and fix bugs on devices. However, it's not the first time that a software update has brought along some issues. Recently, Microsoft rolled out the GDR2 update to HTC 8X and many users have been complaining of facing problems after downloading the update.
Smartphones have become an important part of our lives and many owners may not want their handset buggered up for a long time. A prompt release of a fix from HTC and T-Mobile may have saved the company from facing many disgruntled customers.